Account Manager

Employment Type

Full Time

Location

Melbourne, Australia
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We are on the hunt for a personable, organised and motivated Digital Account Manager who thrives off working in a fast-paced, agile and rapidly growing environment.

Removify is an award-winning Melbourne company that exists to defend and repair reputations that are being unfairly tarnished online. From our inception as a tech start-up in 2019, to booming growth that saw us ranked #2 on Deloitte's Fast Starters list in 2022, we've built a team and technology capable of removing fake, defamatory and illegitimate damaging content for businesses around Australia and now globally.

Offering endless opportunities for expansion, it’s an ideal environment for someone seeking personal growth and career development.

The Opportunity:

We are seeking a highly motivated and skilled Digital Account Manager to join our team at Removify and handle a portfolio of both local and international clients. The ideal candidate will have a proven track record of managing digital projects and client relationships with small, medium and large businesses. The role also involves collaboration with different teams like Sales, Content Removal, Technology and Finance.

If you love the idea of representing a growing company that helps thousands of businesses with a very real problem week in, week out, come join an ambitious team and make your mark!

Key Responsibilities

On a day-to-day basis you will be:
  • Communicating with clients & providing support through emails and phone calls.
  • Managing the onboarding of new clients.
  • Collaborating with team members for assessments and status information relating to your clients’ projects.
  • Assisting your team with end to end process improvements - bring your experience and ideas, we’re always looking to improve!
  • Proposing, negotiating and securing agreements from clients to expand or renew their services.

Skills, Knowledge and Expertise

  • Has a minimum of 2 years of experience working in an Account Management or similar role (preferably within the digital space)
  • Is driven, self-motivated and able to consistently work to meet and exceed targets.
  • Is highly organised and can manage a large number of projects and client relationships with a positive and proactive attitude
  • Has excellent communication and presentation skills, with the ability to effectively communicate with clients and internal teams
  • Has a solution-focused mindset and wants the best for the client and the company.

Perks

  • Generous Remuneration
  • Uncapped commissions. 
  • Regular Social events and Friday Team lunches
  • Potential international travel opportunities
  • Office in a cool and trendy office! Located in Cremorne, Richmond
  • + Benefits!

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